e-Commerce websites

If you are looking to sell your products online we can provide bespoke e-Commerce solutions that take care of everything, whilst providing a stylish and user friendly interface.

e-Commerce sites need punch, but they need flow, too: so your customers can quickly find what they need - and buy it. We focus our efforts on making checkout processes as effortless as possible for users.

We develop e-Commerce solutions that directly address end user needs. Such projects are developed through careful planning and from the outset we will advise on the best solutions available. Our e-Commerce package features include:

Stock / Order Management:

  • Secure password protected administration area from which to manage your products, customer data and settings
  • The ability to add, edit and remove products, categories and sub-categories instantly and at will
  • Product sorting and moving between all categories and sub-categories within your store
  • Multiple images per product, including auto-resizing of images to create thumbnails and pop-up / zoomed images
  • A detailed source of information on all your customers such as location, email address and other contact details
  • Full history of all orders placed by your customers
  • Option to print invoices, archive old orders and send order updates to your customers automatically by email
  • Postage / Shipping Management
  • Support for customised postage rates based on weight, staggered prices, flat fees and unique for locations around the world. ** More advanced shipping options are extra, not as standard
  • Online Payments: Support for all payment gateways, including but not limited to: PayPal, Sagepay, Barclays, HSBC, NoChex, Worldpay and SecureTrading ** Anything other than SagePay/Paypal is bespokely priced. Optional extra for SSL encryption to increase customer confidence, please ask for more information

Product Management:

  • Best sellers categories
  • Special offers categories
  • Full control over product attributes, for example size and colour choices
  • Customer Experience: Secure customer accounts from which your users can view their previous orders, update their delivery information and manage other aspects of their saved preferences
  • Full search and browse functionality for your customers including simple and advanced options
  • Multiple checkout options for your customers such as creating an account and “Fast checkout” without creating an account

Optional Extras:

  • Cross selling functionality such as "Customers who bought "X" also bought...", related products and matching items
  • Data export options enabling you to save all your customer and order records to CSV (Microsoft Excel) files which can in turn be imported into most accounting software packages
  • Stock management including email alerts based on stock levels
  • Management of discount vouchers and coupons enabling you to define the voucher code, whether the discount is a percentage or whole figure, the "valid from" and "valid" to date, how many uses per customers and even which customers can use it
  • Discount product bundles
  • Email products to a friend
  • Customer wish lists enabling registered users to save their favourite items for purchase later on
  • Customer product reviews
  • Support for downloadable / virtual products

Also included as standard:

  • Creative graphic design
  • NO templates are ever used
  • Search engine optimised - we only use modern techniques that Google 'likes'
  • A bespoke content management system (CMS) built around your specific requirements (no ‘off-the-shelve’ CMS packages are ever used)
  • W3C standard compliant web page coding
  • Twitter feed
  • Facebook ‘like’ link
  • Inclusion of Google Analytics so we/you can track your site performance

Browse our website portfolio or get in touch now.

“We had ideas of what we wanted for a website and Natalie created a wonderful site for us. From the outset we were kept up to date with progress. On completion we were offered a tutorial on how to content manage the site ourselves. Very thorough and very helpful. Nothing too much trouble, however small. An excellent professional service understanding what we wanted to convey to our existing customers and prospects.”

Company Director, Advantage Environmental Pest & Hygiene Management